These Terms & Conditions govern your use of the 99ae platform, including all casino games, sports betting services, account management, bonuses, and payment processing. By accessing or using 99ae, you confirm that you have read, understood, and agreed to these terms in full.
A plain-language summary of the most important rules. The full legal text follows below. In all cases of conflict, the full legal text governs.
All users must be at least 21 years of age. 99ae performs CNIC-based identity verification before authorising real-money deposits or withdrawals. Underage accounts are suspended immediately without refund of any bonus funds.
Each individual may hold only one active 99ae account. Duplicate accounts are prohibited and will result in permanent termination of all linked accounts and forfeiture of any associated balances and bonuses.
All bonuses are subject to wagering requirements before withdrawal. Bonus funds cannot be withdrawn directly — they must be rolled over at the stated multiplier. Each bonus's eligible games and time limits are specified in the relevant promotion page.
Withdrawals are processed to the same payment method used for the original deposit. Minimum and maximum withdrawal amounts apply. 99ae reserves the right to request additional identity documents before processing any withdrawal above PKR 50,000.
Collusion, bonus abuse, use of automated betting software, fraudulent payment methods, and money laundering are all strictly prohibited. Accounts found in violation will be suspended with all funds frozen pending investigation.
99ae may revise these Terms & Conditions at any time. Material changes will be communicated via email to your registered address and/or a notice on the platform. Continued use of the platform after the effective date constitutes acceptance.
In these Terms & Conditions, the following terms have the meanings set out below:
By accessing the 99ae platform through any device, browser, or application, you confirm that you have read, understood, and accepted these Terms & Conditions in their entirety. Acceptance is indicated by any of the following actions: (a) completing the account registration process; (b) ticking the "I agree to the Terms & Conditions" checkbox during sign-up; (c) making a deposit; or (d) placing any real-money bet on the platform.
These Terms & Conditions constitute a legally binding agreement between you and 99ae. They should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement governing your use of the platform.
You must be at least 21 years of age to register and use the 99ae platform. This age restriction applies to all users without exception, regardless of jurisdiction. 99ae employs CNIC (Computerised National Identity Card) verification and may request additional age-verification documentation at any time. Any account found to have been created by a person under 21 will be immediately suspended, all funds will be frozen, and the matter may be referred to relevant authorities.
Each natural person is permitted to hold only one active account on 99ae. Opening multiple accounts — whether under the same name, different names, or via different payment methods — is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances, including real-money funds where fraud is established.
During registration, you must provide accurate, complete, and up-to-date information, including your full legal name as it appears on your CNIC, your correct date of birth, your active Pakistani mobile number, and a valid email address. Providing false or misleading registration information may result in account suspension.
99ae is operated under international licensing and is directed at Pakistani users. It is your sole responsibility to ascertain whether accessing and using the platform is lawful in your jurisdiction. 99ae makes no representation that the Services are appropriate or lawfully available outside of permitted territories.
You are solely responsible for maintaining the security and confidentiality of your 99ae login credentials. You must not share your username, password, or any 2FA codes with any third party. All bets, transactions, and activities made through your account are your responsibility, whether or not you authorised them, unless you have promptly notified 99ae of any suspected unauthorised access.
You are required to notify 99ae immediately — via the support contact on this page — if you suspect that your account has been accessed without your authorisation. 99ae will not be liable for any loss arising from your failure to keep your credentials secure.
99ae reserves the right to suspend or terminate any account at its reasonable discretion, including but not limited to cases of suspected fraud, identity misrepresentation, breach of these Terms, or suspected money laundering activity.
All deposits must be made from payment accounts or instruments registered in your own name. 99ae accepts deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and standard bank transfer in PKR. Minimum deposit amounts are displayed at the time of transaction and may vary by payment method.
Deposits are credited to your 99ae wallet promptly upon confirmed receipt and clearance from the relevant payment provider. Processing times may vary depending on your payment method:
99ae does not accept deposits from third-party accounts. Any deposit identified as originating from an account not belonging to the registered user will be reversed and the relevant account reviewed.
Withdrawal requests are processed to the same payment method and account used for the original deposit, as a primary anti-money-laundering control. You may request a withdrawal of your Real Money Balance at any time, subject to the following conditions:
99ae targets processing of approved withdrawal requests within one business day. Actual crediting times depend on the receiving payment provider and may vary. 99ae reserves the right to delay or withhold withdrawal processing pending completion of any compliance review, without incurring liability to the user during such period.
All bonus offers and promotions made available by 99ae are subject to specific terms displayed at the point of offer, including but not limited to: eligible games, minimum qualifying deposit, wagering requirement multiplier, time limit, and maximum withdrawal from bonus winnings. These specific terms supplement and form part of these general Terms & Conditions.
Bonuses are credited at 99ae's sole discretion and may be withdrawn or modified at any time prior to the user meeting the applicable eligibility criteria. Attempting to exploit bonuses through low-risk betting strategies (such as placing offsetting bets across selections to guarantee profit regardless of outcome) constitutes bonus abuse and will result in forfeiture of the bonus and any associated winnings.
Unless otherwise stated, a bonus may be claimed once per person, household, IP address, device, or payment method. Multiple accounts created to circumvent this restriction constitute a breach of these Terms.
All casino games available on 99ae are provided by licensed third-party game studios, including Evolution Gaming, Pragmatic Play, and PG Soft, among others. Each game operates under its own published rules and a certified Random Number Generator (RNG) or, in the case of live dealer games, live dealing procedures. The published Return to Player (RTP) percentages for each game reflect theoretical long-run averages and do not guarantee individual session outcomes.
In the event of a malfunction, disconnection, or any technical error during a game round, 99ae's records will be treated as the definitive record of events. 99ae reserves the right to void any game round affected by a documented technical malfunction and to return the applicable stake to the user's wallet.
99ae offers sports betting markets on cricket (including PSL and international fixtures), football, kabaddi, UFC, and other sports. All bets are subject to the specific rules applicable to the relevant sport and market, which are published on the platform.
The following general sports betting rules apply across all markets on 99ae:
The following activities are strictly prohibited on the 99ae platform. Engaging in any of these activities will result in account suspension, forfeiture of balances, and may be reported to relevant law enforcement authorities:
99ae is committed to promoting responsible gambling. We provide a suite of self-management tools accessible directly from your account settings, including deposit limits, wagering limits, session time reminders, cooling-off periods, and self-exclusion. We encourage all players to use these tools proactively.
If you believe you may have a problem with gambling, you can activate a self-exclusion period directly from your account. Once activated, self-exclusion is irrevocable for the duration chosen. For full details of our responsible gaming programme, please visit our Responsible Gaming page.
Players must be 21 years of age or older. 99ae will not knowingly permit any person under 21 to use the platform and takes reasonable steps to prevent underage gambling, including mandatory identity verification.
All content on the 99ae platform — including but not limited to the 99ae brand name, logo, website design, software, game content (provided under licence from third-party studios), text, graphics, and data — is the property of 99ae or its respective licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes. You may not copy, reproduce, modify, distribute, or create derivative works from any content on the 99ae platform without express written permission.
To the maximum extent permitted by applicable law, 99ae shall not be liable for:
Nothing in these Terms & Conditions excludes or limits 99ae's liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded by law.
99ae collects, processes, and stores your personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection and processing of your personal data as described in that policy. Your data is used to provide the Services, conduct identity verification, comply with anti-money-laundering obligations, and communicate relevant platform updates and promotions.
For full details of how 99ae handles your personal data, please refer to our Privacy Policy.
99ae reserves the right to amend, update, or replace these Terms & Conditions at any time at its sole discretion. Changes will be communicated to you via: (a) a notification to your registered email address; and/or (b) a prominent notice displayed on the 99ae platform when you next log in. The effective date of any changes will be clearly stated. Your continued use of the platform following the effective date constitutes your acceptance of the revised terms.
You may close your account at any time by contacting 99ae support. Upon account closure, any Real Money Balance above the minimum withdrawal threshold will be returned to your registered payment method, provided all compliance checks are satisfied and no pending withdrawal holds are in place.
These Terms & Conditions are governed by the laws of the jurisdiction in which 99ae holds its international operating licence. Any dispute arising out of or in connection with these Terms & Conditions that cannot be resolved informally through 99ae's customer support shall be referred to binding arbitration under the rules of a mutually agreed arbitral body.
Before initiating any formal dispute process, you agree to first contact 99ae support and allow a minimum of 14 days for the matter to be reviewed and addressed through the platform's internal complaints procedure.
For questions, concerns, or formal complaints regarding these Terms & Conditions, please contact the 99ae support team. Written correspondence can be directed to:
99ae is committed to addressing all legitimate player concerns fairly and promptly. Our support team handles queries in both English and Urdu and is most responsive during peak Pakistan Standard Time hours.
If anything in the 99ae Terms & Conditions is unclear, our support team in Pakistan is available in English and Urdu. Alternatively, explore our FAQ for quick answers to common account and betting questions.
21+ only · International licensing applies · Please gamble responsibly